Gradience Pro / Enterprise - Running Old Versions on New Operating Systems

Gradience version 9 and Gradience version 10 were written before Windows 7, 8, & 10 were available and before Server 2012 and 2016 were available. Consequently, we could not write either of theses versions to be compatible with operating systems that did not exist at the time. 

That said...

You will [probably] be able to get one of these old versions to work if...

...you first go to C:\ProgramData and create a Gradience folder there. and [then] run the install. This is because on that OS, the requisite ini file (Hrware.ini) must reside at C:\ProgramData\Gradience

If you don't create a Gradience folder at C:\ProgramData [before] the installation, the install will [try] to place the ini file at C:\Windows

The software would find the ini file at C:\Windows on XP but the software cannot find the ini file there on Server 2012.

Sometimes the ini file never gets created at all - even at C:\Windows.

In any case, the file [must] reside at C:\ProgramData\Gradience and that won't happen if you do not create the Gradience folder at C:\ProgramData [prior to] the installation on that OS. Even after you successfully install on Server 2016, you must go to C:\Windows and delete any Hrware.gdb you [may] find there.

There [must] only be one Hrware.gdb and it [must] reside at C:\ProgramData\Gradience.

As far as I have seen, this is the only speed bump in getting that old version to run on newer operating systems but I cannot promise you will not have issues down the line.

Of course the installation will  create a new, blank database named Hrware.gdb. You will have to either replace it with a copy of your original or you will have to restore a recent backup into the new, blank database.

We have not supported either of these versions for many years. If you wish to get support, you must purchase a software license for the current version, which at the time that this article was created (08/16/2018) was version 12.18.0806.11.

The new version will look and feel and function nearly identical to your old version and the new version [should] be able to read your existing data but you must back it up in the old version and then [restore] that backup into version 12. You cannot simply copy-over the database from the old version to version 12.

You may acquire a license for the current version by calling 800-999-9111 or by emailing service@hrdirect.com

IMPORTANT! Unlike your old version 10, the licenses for the current version of our software will expire annually. Each license expires at midnight on December 31st. If you fail to renew your license(s) for the following year before the current license expires, you will find that after December 31st, you can expect the following:

Time-Off will no longer accrue to your employees,

  • No one may continue to clock in/out in TimeClock,
  • No further data entry will be possible.

Actually we always make the licenses for one year available mid-way through the previous year to help customers transition seamlessly from one year to the next.

Generally, people renew the license several months before the current license expires for a seamless transition into the next calendar year.

NOTE: In late 2012, Gradience Records was paired-up with Gradience Attendance. The new software name was changed to Gradience Attendance with Employee Recordkeeping so you would actually be getting two software titles.

Gradience Records shares the same database with Gradience Attendance but has it's own purpose, which is to manage all sorts of HR record keeping tasks such as…

  • EEO
  • Wages
  • Taxes
  • Performance Evaluations
  • I-9 reporting
  • Benefits, such as 401K, Dental plans, Medical coverage, etc.
  • Warnings
  • Training
  • Education
  • Accident reporting and more
Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.