Gradience Pro / Enterprise - Cannot Install - Setup Wizard Ended Prematurely

Disregard the version number shown in the illustration above.

The data reside [outside] the software in a separate database file. Firebird is the service that connects the software to the database file. 

The Problem:The message shown above will appear when the installer for Gradience fails to also install Firebird.

The Cause: This can happen when some operation on the computer prevents the installer for Gradience from installing Firebird.

The Solution: Manually install Firebird. 

The Steps:

1. Please double click the attached zip file.

2. Paste it to your desktop.

3. Unzip the file to run the installation and accept all of the defaults along the way. 

4. Run the installation for Gradience again.




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