Gradience Pro / Enterprise - Solution To: Cannot Install - Setup Wizard Ended Prematurely

Disregard the version number shown in the illustration above.

The data reside [outside] the software in a separate database file. Firebird is the service that connects the software to the database file. 

Issue: The message shown above will appear when the installer for Gradience fails to also install Firebird.

Cause: This can happen when some operation on the computer prevents the installer for Gradience from installing Firebird.

Solution: Manually install Firebird. 

The Steps:

1. Please double click the attached zip file.

2. Paste it to your desktop.

3. Unzip the file to run the installation and accept all of the defaults along the way. 

4. Run the installation for Gradience again.

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