You can resolve this by following the steps below.
1. From the desktop right-click on the shortcut for the program you are trying to open.
2. When the pop-up window appears click on Properties.
3. When the Properties window opens click on the Compatibility tab.
4. Under Compatibility check Run this program in compatibility mode for:
5. Click the down arrow for the drop-down menu and select Windows 98 / Windows ME.
6. Click Apply.
7. You may now open the program.