Unable to Print Reports via Remote Desktop Session
We support a current license of Gradience Software. We do not support your network or remote connections.
If someone who is physically [at] the computer where Gradience Time Station is running can successfully print but someone who is remotely accessing it cannot, it is likely due not having mapped printers when using a Remote Desktop connection. To verify this do the following:
1. Open the RDP application.
2. Make sure the Local Devices and Resources Check Box is on Printer.