Gradience Pro / Enterprise - Solution To: Gradience Application Core has stopped working.

Issue: Error when Attempting to Open Gradience.

Cause:

This will happen when the server/computer is already running a version of Firebird that is different from what Gradience requires.

Firebird is the service that connects the Gradience software to the Gradience database.

Solution:

Option One:

Install the software on a different server/computer.

Option Two:

Move the software that requires a version of Firebird that is not compatible with Gradience and then reinstall Gradience to allow the installation of a version of Firebird that is compatible with our software.  

Visit http://updates.gradiencesupport.com/ to download the latest version for your software.

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