TimeClock - Solution To: Duplicated Time Punches/Entries

--NOTE-- To our knowledge, this issue only occurred in older releases of version 11. We highly recommend that you upgrade to latest release, version 12.

Issue: Duplication example:

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Solution: If the database maintenance fails to resolve the issue, follow the steps below:

1. Select the employee in question and click TimeClock Entries

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2. Click TimeClock Access

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3. To the right under Time Clock Access note the employee’s current work schedule if present and press the History button.

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4. Press the Delete button to delete all schedules and press Close afterwards.

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5. If this employee had a work schedule click the drop-down to the right of Current Work Schedule, select the work schedule and press the Save button.

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Corrected example:

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