Gradience TimeClock Pro / Enterprise - Duplicated Time Punches/Entries

Picture_and_Name_Only.png

Note: To our knowledge, this only occurred in older releases of version 11.

If the database maintenance fails to resolve the issue, follow the steps below.

Select the employee in question and click TimeClock Entries

 pic1.JPG

 Duplication example:

 pic2.JPG

Click TimeClock Access

 pic3.JPG

To the right under Time Clock Access note the employee’s current work schedule if present and press the History button.

 pic4.JPG

Press the Delete button to delete all schedules and press Close afterwards.

 pic5.JPG

If this employee had a work schedule click the drop-down to the right of Current Work Schedule, select the work schedule and press the Save button.

 pic6.JPG

Corrected example:

 pic7.JPG

 

Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.