HRcalendar - Unhandled Exception Error

You have several options for resolving an Unhandled Exception Error.

Caution: HRcalendar is not currently supported in Windows 8.x/10 and Windows Server 2012

OPTION ONE -  This simple 4-step option may be all you need to resolve the error.

1. Click on Start > All Programs > Microsoft SQL Server 2005 > Configuration Tools > SQL  Server Configuration Manager

2. Make sure that SQL Server (SQLEXPRESS) and the SQL Server Browser is Running and set to Automatic for start mode:

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OPTION TWO

(If using Microsoft Windows 7/Windows Server 2008)

1.Right-click the HRcalendar shortcut on the desktop.

2.Click Properties > Compatibility. Select Run this program in compatibility mode for: > Windows XP and press OK.

3.Now open HRcalendar.  If the program does not launch, continue on to option three below.

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OPTION THREE

Log into the computer as the domain administrator

1. Download and install the Server installation from here and choose the defaults.

2. Click Start > All Programs > HRcalendar > Add HRcalendar User

3. Enter the domain followed by the user's Windows login username and press Add User

 Add User.jpg

4. Open HRcalendar. If you still get an Unhandled Exception error, please move on to OPTION FOUR below.

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OPTION FOUR

1. Click on Start > Programs > Microsoft SQL Server 2005 > Configuration Tools > SQL  Server Configuration Manager

2. Expand SQLServer 2005 Network Configuration > Protocols for SQLEXPRESS.

Unhandled_1.png

3. Right-click on TCP/IP and choose Properties.

4. Enter 1433 in TCP Port fields for  IP1 & IPAll

Unhandled_2.jpg

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OPTION FIVE (Remove Selected SQL Components)

Note: Before you remove anything you need to make sure you have a recent backup made of the HRcalendar program. If you do not have a backup made, copy off the database files that are called HRcalendar.mdf and HRcalendar_log.ldf and are located in...

C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data or...

C:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Data in Windows 7.

OPTION 5A:

Backing up data now and restoring the data later from a previous backup:

BACKING UP...

If you can get in the program, From within HR Calendar click File > Backup. A normal Save As but, you will not be able to back up anywhere other than the default location of c:\Program Files\HRcalendar Software\Data Backup.

The backup will be assigned a date and time stamp and the extension “.bak”.

EXAMPLE:

Absdata08-07-2009-1626.bak

When completed, a message will appear indicating Backup Complete.

RESTORING...

IMPORTANT! Backups must reside in the "local" backup folder to be restored.

1. Go to c:\Program Files\HRcalendar Software\Data Backup.

2. Copy the most recent backup.

3. Go to...

c:\Program Files\HRcalendar Software\Data Backup or...

Program Files (x86)\HRcalendar Software\Data Backup (Windows 7)

4. Paste the copied backup into this local backup folder on the new machine.

5. In HR Calendar click on File > Restore to get a pop-up window listing the backup that you just pasted.

6. Select the appropriate backup and click Open.

7. Reopen HRcalendar to view the restored data.

OPTION 5B:

Copy your data and paste it into a folder for safekeeping.

1. Go to C:\Program Files \ Microsoft SQL Server \ MSSQL.1\ MSSQL \ Data or C:\Program Files (x86)\ Microsoft SQL Server \ MSSQL.1\ MSSQL \ Data

The two files that constitute the database are:

Hrcalendar.mdf

Hrcalendar_Log.LDF

Copy these two files and paste them into a folder or the desktop for safekeeping.

Remove Selected SQL Components

When HRcalendar fails to open, it could be due to problems with the SQL components. This will require you to remove the HRcalendar program and SQL components. Only your IT professional can determine whether you may uninstall any of these components.

1. Open your control panel and navigate to add/remove programs in Windows XP or programs and features in Windows 7 (with the permission of your IT professional) remove the items listed below.

unhandled_3.png

If  you're unable to remove MSXML 6.0 Parser , use the Microsoft Fix-it installer cleanup utility and manually remove MSXML6. Use this link:http://support.microsoft.com/mats/Program_Install_and_Uninstall/ 

Note: When attempting to remove any of the items shown in the red box you may get the message shown below.

unhandled_4.png

2.Click OK to the message and the item you are trying to remove will disappear from the list.

 FINAL STEPS

3. Once everything is removed, rename the Microsoft SQL Server folder to Microsoft SQL Server_old (found in C:\Program Files\Microsoft SQL Server in Windows XP or C:\Program Files (x86)\Microsoft SQL Server in Windows 7)

4.Download and install Microsoft SQL Server 2005 Express from: http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=22625 (55.4MB file) *see our installation article here

5. Download the appropriate HRcalendar title that you own from the link below:

http://updates.gradiencesupport.com/download.aspx?product_id=5

When the web page opens, look for the heading; Download Software and click on HRCalendar.  

6. Copy the HRcalendar.mdf and HRcalendar_Log.ldf from the desktop to C:\Program Files (x86) \ Microsoft SQL Server \ MSSQL.1\ MSSQL \ Data

 

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