Do this from directly from the desktop of the computer/server where the database resides. Do not remotely access the computer/server to do this.
1. Click Start> All Programs or All Apps > Gradience > Maintenance > Database Monitor.
2. Log into it as you would log into the software and when it opens, click Backup> Backup Now.
3. Click yes to question about running a sweep.
4. Using the Select Directory window, navigate to where you want the backup to reside and click OK.
5. Click File >Exit > Yes.