Gradience TimeClock Pro / Enterprise - Overtime is Wrong

Overtime is calculated on the particular 7-Day work week you established in the work schedule that happens to be assigned to eh employee. 

There are essentially two parts to this...
1. Create a work schedule where the work week begins on Wednesday and...
2. Assign this work schedule to the employee.

You may attribute your issue to one of the following causes...

  • Someone failed to create a work schedule.
  • Someone failed to ensure that the work week in the work schedule begins on Wednesday.
  • Someone failed to assign a correctly formatted work schedule to the employee.

Subtle-yet important caveats:

  • When creating the work schedule, please select 12:00 AM for the time-of-day on which it begins regardless of when you actually open your doors for business. If you select another time-of-day than this, the software will not function properly.
  • We recommend that you set the effective date of the work schedule to a date that predates the first workweek to which it will apply.

Please click here to set up a work schedule.
Please click here to change work schedule rules.
Please click here to reset the effective date of a work schedule.


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